Pick up points

Get more information about the Pick Up Points at Mexico City Duty Free here. Our Pick Up Points are places where you can collect the orders placed through our Reserve & Collect service. This service is a convenient way to shop for tax free products. You reserve them online before your trip, and your order is ready and waiting for you when you make your way through Mexico City International Airport.

If you want to buy tax free liquor, local gastronomy products from Mexico, sweets from the best brands, and high quality cosmetics, then the Reserve & Collect service is the most practical and comfortable way to do so. Browse through the online catalog of our stores in Mexico City and reserve your favorite products online. Take advantage of the exclusive offers and reduced prices only available at Duty Free.

Duty Free has three pick up points available at Mexico City International Airport. They are all inside our stores, next to the cash registers. The first Pick up Point is in the Duty Free Stores located in Terminal 1 Departures Area, next to gate J. The next pick up point is in the Arrivals area of the same terminal, next to boarding gate G. Our store in Terminal 2 has the third pick up point, where you can collect your Reserve & Collect online order.

All our stores are open twenty-four hours a day, which means you can receive your order at the pick up points no matter what time your flight departs. And if you forget to include one of our low price products in your online order, you can always continue shopping before you pay for all your purchases in our physical stores. Don’t wait any longer and take advantage of all the benefits this Duty Free service has to offer. We hope to see you soon at our stores in Mexico City!

Terminal 1 Departures Gate J

Tu pedido estará listo para recogida 2 horas antes de la salida del vuelo

Puedes además añadir artículos al pedido en la tienda.

Nos encontramos en Terminal 1 Salidas Internacionales Puerta J, justo pasando los filtros de seguridad a la derecha. En medio de la tienda encontrarás el punto de recolección.

Any questions? Find your answers in: How does the service work? and FAQs.

Terminal 1 Arrivals

Your goods will be ready for pick up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

Our store is located right at your arrival in Mexico City. Passing the immigration point to the right. At the middle of the shop you'll find our collection point.

Any questions? Find your answers in: How does the service work? and FAQs.

Terminal 2 International Departure

Your goods will be ready for pick up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

We are located in Terminal 2 International Departures at Gate K, just passing the security checkpoint to the right. At the end of the shop you'll find the collection point.

Any questions? Find your answers in: How does the service work? and FAQs.

Terminal 2 Arrivals

Your goods will be ready for pick up 2 hours before the departure of the flight.

You can also do additional shopping while in store.

Our store is located right at your arrival at Mexico City. Passing the immigration point and before the baggage claim. At the center of the shop you'll find the collection point.

Any questions? Find your answers in: How does the service work? and FAQs.